Currently, organizations are more dependent in relation to information systems, therefore, to guarantee its optimal performance and availability, updating is not enough, besides we must know, monitor and control the systems. VirtualPrint includes its monitoring module, to collect information automatically on real time  about or printing devices.

VirtualPrint is based on SNMP protocol to make multiple queries to printing devices. Information collected is saved in databases. Supported on this information we can analyze and elaborate automatic alarms and warning flows. Furthermore we have dashboard with the key indicators of our business. 

	Dynamic dashboards		Key indicators, KPi's
	Printing service and devices status		Trap's and alarms service
	Service request pending		Service level compliance, SLa's