VirtualPrint integrates a module to establish the workflows that organizations need. Supporting by our Monitoring module, you can elaborate automatic workflows and delegate in your service provider the intervention evolution. VirtualPrint is provided with the following features:
|Incident and evolution dashboards||Definition of conditions and workflows|
|Definition of work-papers and assignment to workflow and work status||Definition of incidents, priorities and warning and resolution leves|
|Provider data bases, incident assignment and access management||Dashboard of incident situations and SLa'S compliance|
Maintenance module facilitates to organizations tools for controlling, monitoring and management of our service levels in an objetive way, adding control, efficacy and agility to our value proposition.